Privacy Policy for McKenzie Decking
Effective Date: [January 2022]
At McKenzie Decking we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with us in any way. By using our services or engaging with us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, billing and shipping address, and other details necessary to complete transactions or respond to inquiries.
Payment Information: If you purchase services or products, we may collect payment information such as credit card details. This information is processed securely through our payment gateway provider.
Usage Data: We may collect non-personally identifiable information about how you use our website, including IP addresses, browser type, device information, pages visited, and the time spent on the site. This data helps us improve our website and services.
Cookies: We may use cookies to enhance your experience. These are small text files stored on your device that help us remember your preferences and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and deliver our decking services to you.
To process payments and manage your account.
To respond to inquiries, provide customer support, and manage communication.
To improve our website, services, and customer experience.
To send marketing communications, promotions, or offers (if you have opted in).
To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. While we strive to protect your information, please be aware that no security system is 100% secure.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your data with:
Service Providers: We may share information with trusted third-party service providers who assist with payment processing, website hosting, and other operational functions.
Legal Requirements: We may disclose your information to comply with legal obligations, such as a subpoena or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Your Rights and Choices
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correct: Update or correct any inaccurate information.
Delete: Request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
patrick@mckenziedecking.ca